Get In Touch

+6017-389 7762

Mon – Fri: 11:00 – 18:00
Sat: 11:00 – 15:00
Sun: OFF

RATIONNATION SDN. BHD. (1648743-T)
10-2 JALAN PJS 8/13, DATARAN MENTARI 46150, PJ, SELANGOR

Frequently Asked Question!

How long does delivery take?

Orders are typically processed within 1–3 business days after payment.
Delivery within Peninsular Malaysia usually takes 2–5 business days, while Sabah & Sarawak may take 5–10 business days depending on the courier and location.

Can I change or cancel my order after placing it?

Once your order is confirmed and processing has started, changes or cancellations are not guaranteed.
However, you may contact our customer service team as soon as possible, and we’ll do our best to assist before shipment.

What should I do if I receive the wrong or damaged item?

If you receive the wrong, missing, or damaged item, please reach out to us within 3 days of receiving your parcel with your order number and clear photos of the items. We’ll review the case and arrange for a replacement or refund where applicable.

Do we offer refunds or returns?

Because we sell food and snack items, returns are generally not accepted once delivered. However, we do offer refunds or replacements for items that are defective, damaged during shipping, or incorrectly sent.

Do we offer free shipping?

Yes! We occasionally offer free shipping promotions for orders above a minimum spend. Keep an eye out for banners or announcements on our homepage for the latest shipping deals.

Are our products authentic and safe to eat?

Yes! All products sold by Day Day Mart are sourced from trusted suppliers and undergo quality checks before shipping. We only sell authentic, fresh, and properly sealed items to ensure customer safety and satisfaction.