Last updated: 1 October 2025
Welcome to Day Day Mart (“we,” “our,” or “us”).
Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from daydaymart.site (the “Site”), operated by RATIONNATION SDN. BHD.
1. Information We Collect
We may collect the following types of information when you interact with our Site:
- Personal Information — such as your name, contact number, email address, billing and shipping address, and payment details when placing an order.
- Account Information — if you create an account, we may store your username, password, and order history.
- Device Information — including IP address, browser type, device type, and browsing activity, to improve website performance and user experience.
- Cookies & Tracking Data — to help us personalize content, remember your preferences, and analyze traffic.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders and payments
- Provide customer service and support
- Communicate updates, promotions, or relevant offers (only with your consent)
- Improve our Site’s performance, products, and services
- Comply with legal and regulatory requirements
3. How We Protect Your Data
We take appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction.
All payment transactions are processed securely through trusted third-party payment gateways with encryption and compliance to financial security standards.
4. Sharing Your Information
We do not sell, rent, or trade your personal information.
However, we may share limited information with:
- Service Providers (e.g., delivery partners, payment processors, IT support) to complete transactions
- Regulatory Authorities when required by law or to prevent fraud or misuse
Each partner we work with is bound by confidentiality and data protection obligations.
5. Cookies Policy
Our website uses cookies to:
- Remember your preferences and login sessions
- Improve performance and user experience
- Track website traffic and analytics
You can disable cookies in your browser settings, but some website features may not function properly as a result.
6. Your Rights
Under the Personal Data Protection Act (PDPA) 2010, you have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Withdraw consent to data processing (subject to legal or contractual restrictions)
To exercise these rights, please contact us at support@daydaymart.com.
7. Retention of Data
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
8. Third-Party Links
Our Site may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies when visiting them.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be reflected on this page with a revised “Last Updated” date.
Continued use of our Site after any changes means you accept the updated policy.
10. Contact Us
For questions, feedback, or data-related requests